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Questions & Answers About Ink Refill Kits & Refilling:

• Saving Money on Ink
• Ink Quality of Refill Kits
• Handling Ink Cartridges
• Restoring Old Ink Cartridges
• Continued Use of Refilled Cartridges
• Printer Warranty & Refilling

What are inkjet refill kits and how can they save me money?

Inkjet cartridge refilling consists of personally recycling your empty inkjet cartridges so they can be used again. Using our InkTec Refill kits, you can refill your cartridge 2 times using our tools, high quality ink, patented refill clip, and easy to follow pictured and written instructions. Refilling allows you to save money compared to buying new cartridges and help the environment at the same time.

How many times can I refill my inkjet cartridge?

The amount of times you can refill a cartridge depends on the care taken between refilling and the inkjet print head. Until this wears out you can keep recycling your empty cartridges. As a rule of thumb you can usually refill your cartridge 4-8 times.

Universal Refill kits and ink quality information.

Ink quality is the most important part of refilling. The print head on your cartridge may get clogged or destroyed by the inks that can not match the OEM's specifications. InkTec inks are formulated and tested under strict laboratory conditions to ensure the highest output quality at all times as compared with other OEM products.

When is the best time to refill my inkjet cartridges?

If possible you should refill your inkjet cartridges before they run out. This will stop ink from drying in the print head between refills.

How should I handle my inkjet cartridge?

Never touch the electronic print head with any abrasive material. Use care when setting your cartridges down and do not place the print head in contact with any surface besides the printer.

How can I get dried ink out of my inkjet print head so I can print again?

Place the clogged inkjet cartridge in about 1/4 - 1/2 inch of warm water for a few minutes. When ink starts to slowly leak out, take the cartridge out of the water and dry it using a soft cloth or "Q-tip." Then replace the ink cartridge back into your printer and run the "print head cleaning utility" that comes with your Printer Software. You may have to run the Printer's ink cartridge cleaning utility 2-4 times before printing quality is reestablished. If your print head is damaged, as can happen, you will have to buy a cartridges and refill that ink cartridge before it is fully empty.

Will my warranty be voided if I refill my cartridges?

Often customers have expressed a legitimate concern as to whether the use of compatible cartridges in their printer will void their printer's warranty. The answer is NO!

What follows is a partial quote from the Magnuson-Moss Warranty Improvement Act, which protects your rights and your warranty:

Simply put, this means that your printer warranty cannot be voided just because you choose to use compatible products unless the manufacturer can prove that the compatible product caused direct damage to your printer. In cases such as this, the manufacturer may choose not to repair your printer but your warranty would remain in effect for all other warranty issues.

What is a remanufactured inkjet cartridge?

These professionally remanufactured inkjet cartridges are original manufacturer's brand inkjet cartridges which have been through one cycle of service and have been recharged. Every inkjet cartridge has been thoroughly cleaned along with the print-head nozzles. Then the cartridge is filled with the same ink formulation, checked if it has the correct internal atmospheric pressure, inspected for any possible shell leakage, tested the operation of all electrical circuitry and finally ran through an actual print test. If the cartridge passes our rigid standards, it has been remanufactured!

What is the shelf life of compatible brand ink cartridges?

They have a three year shelf life.

Does the letter at the end of the HP inkjet cartridge part number matter? For example, if the cartridge is a C6656A will the C6656AN work as well?

The letter at the end of HP ink cartridge numbers signifies the volume. Most HP cartridges only have one type such as the #56 which you will also see shown as the C6656, C6656A and C6656AN. HP sometimes shows the cartridge as the 56A or C6656A, but the full part number is C6656AN. All versions are the same product with the same ink volume. Only if the first letter after the numbers was different would it be the same cartridge with a different volume.

Other first letters at the end such as 51645G and 51645A are the identical cartridge, but with different volumes. The G is the free starter cartridge that comes with a printer and the A is the regular high volume cartridge that is sold in stores. When our cartridges are manufactured we always fill the cartridges completely. So, regardless of the letter at the end of part number or the letter you are used to order you will always get a high volume cartridge for us.

Some cartridges are packaged in sets. For example, 4 black ink cartridges and 2 cartridges of each ink color. Can we mix the ink cartridges around within the set so that we get more of one color than others?

No. The ink cartridge sets are packaged. We do offer discounts on the individual ink colors, therefore you may order them separately to take advantage of the lower price.

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